Terms of Service
Introduction
These Terms and Conditions govern the use of the online platform Sunamity, s.r.o., Company ID: 22046496, with its registered office at Korunní 2569/108, Vinohrady (Prague 10), 101 00 Prague (hereinafter referred to as the 'platform' or 'controller'). The Sunamity platform is designed to connect professionals, such as yoga instructors and other wellness experts, with clients seeking a healthy lifestyle. By using the platform, you agree to these Terms and Conditions.
Definitions
For the purposes of these Terms and Conditions, the following definitions apply: - Controller: Sunamity, s.r.o., Company ID: 22046496, with its registered office at Korunní 2569/108, Vinohrady (Prague 10), 101 00 Prague. - User: any natural or legal person who registers and uses the platform. - Professional: a user who offers services through the platform (e.g., yoga instructor, wellness consultant). - Client: a user who uses the platform to search for and book services from professionals.
Registration
Registration and profile creation on the platform are free of charge. Users must provide accurate and up-to-date information. Professionals are required to undergo a verification process to ensure the quality of the services offered.
Service Provision
The Sunamity platform acts as an intermediary connecting professionals and clients. The controller is not responsible for the content or quality of services provided between professionals and clients.
Ordering and Booking
Service orders are placed via the online booking system. Clients select a service from the current offerings and place an order. The service contract is concluded directly between the professional and the client, with the platform acting solely as a mediator.
Payments
Payments for services are processed online via the payment system. The controller reserves the right to charge fees for facilitating services according to the current pricing schedule published on the website.
Access to Services
Upon successful completion of an order, clients are granted access to the platform, which enables communication with the professional and management of bookings.
Withdrawal
Users have the right to withdraw from a concluded contract in accordance with applicable legal provisions. The withdrawal procedure is provided in the user guide available on the website.
Complaints
Any complaints regarding the services provided or the operation of the platform must be submitted in writing. The controller undertakes to address complaints within the statutory timeframe.
Limitation of Liability
The controller is not liable for any direct or indirect damages arising from the use of the platform, unless caused by its negligence. Responsibility for the quality and execution of services lies with the respective professional.
Final Provisions
These Terms and Conditions take effect on the date of their publication. The controller reserves the right to change these terms at any time. The current version is always available on the platform's website.
Governing Law
These Terms and Conditions are governed by the laws of the Czech Republic. Any disputes arising from them will be resolved by the competent court in the Czech Republic.